Account – Support – ilo

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Support
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Support
Contact form

My ilos-Profiles

31

How can add my profile to wallet
How can I add a banner to my Profile?
How can I enable appointment booking through the contact form?
How can I enable automatic follow-up email for the contact form?
How can I set the email that someone receives after submitting the contact form?
How can I add or modify fields in the contact form?
How can I customize the contact form?
How can I change the order of the icons (sorting) on my Profile?
What is the Flame feature and how can I use it?
How can I add a custom icon to my links?
How can I select an icon from the ilo library for my links?
How can I create custom links (with name, URL, and icon)?
How can I add links like WiFi, operating hours, or free text?
How can I upload a file (e.g. PDF) to appear on my Profile?
How can someone save my contact information?
How can I add a new link to my Profile?
How does GPS Tracking work?
How can I enable auto-translation for my Profile?
How can I create a friendly URL for my Profile?
How can I customize the layout (columns, icon shapes) on my Profile?
How can I change the colors (background, buttons, text, icons) on my Profile?
Which themes are available for Free and which for Basic/Premium?
How can I change my Profile’s display theme?
How can I enable or disable links on my Profile?
How can I change my Profile’s full name, job title, or description?
In Quick edit, tap the avatar image or, in Full edit, upload a new avatar and cover image.
How can I freeze my Profile without deleting it?
How can I share my Profile via social media or copy its link?
How can I duplicate an existing Profile to create a new one?
How can I preview a Profile without opening it?
How can I filter my ilos and switch between list or grid view?

My ilos-Catalogs

19

How can I create a deal by combining existing products?
How can I customize the catalog QR code and download it as SVG or PNG?
How can I create a banner with image, description, and call-to-action button in my catalog?
How can I temporarily deactivate a product without deleting it?
How can I add a discount to a product and display it as a separate category?
How can I register a new product in the catalog (name, description, price, image)?
How can I add an image to a product category?
How can I create pricing options (e.g. sizes or product types) for each category?
How can I create a new product category in my catalog?
How can I set the display currency for my products?
How can I display my business awards in the catalog?
How can I enable auto-translation of my catalog content?
How can I enable review links (Google Reviews, Tripadvisor) in the catalog?
How can I import additional products into an existing catalog via AI or CSV/Excel?
How can I display the catalog as a link in a profile?
How can I customize my catalog?
How can I select a catalog type (Basic, Restaurant, eCommerce, Services) when creating one?
How can I automatically create a product catalog using AI or Excel?
How can I customize the QR code for my Profile or Catalog and download it as SVG/PNG?

My ilos-Petilo

1

How can I search for a Profile, Catalog, or Petilo within My ilos?

Contacts

15

How can I view an appointment’s history, e.g. when notes were added or when the contact responded?
How can I export an appointment to save it to my calendar (Google, Outlook, Apple)?
How can I set a reminder for the appointment to be sent via email automatically?
How can I add notes to a meeting that both parties can see?
How can I automatically generate an email or note with AI for appointment scheduling?
How can I reply to and confirm an appointment requested by a contact?
How can I filter appointments by profile or contact?
How can I view all appointment requests submitted via the contact form?
How can I find more employees related to a Company via AI?
How can I create a new Company?
How can I enrich a Contact with details via AI?
How can I link a Contact to a Company?
How can I link a Contact to a Group?
How can I create a new Contact?
How can I search for Contacts, Groups, or Companies in my account?

Products

6

I don’t have my activation details to activate my product, where can i find them?
How can I set a friendly name for my product for easier searching?
How can I temporarily deactivate an ilo product so it doesn’t display content?
How can I change the profile shown when my product is scanned?
How can I activate a physical ilo product using the activation code?
How can I search for a physical ilo product (card, box, sticker, Petilo)?

Analytics

1

How can I view performance stats for my profiles (views, clicks, contacts, scans)?

Toolbox

3

How can I create a digital background with a QR for Zoom, Teams, or Google Meet?
How can I add my digital signature to Gmail or Outlook?
How can I create a digital email signature that includes my ilo profile?

Account

2

How can I edit my account details or delete my account?
How can I change my subscription plan or add extra profiles/catalogs?

Categories
Account

How can I change my subscription plan or add extra profiles/catalogs?
How can I edit my account details or delete my account?

Products

Proffesional cards
ilo boxes
Stickers
Petilo
Accesories

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